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Tiktok gives retailers a headache with boom in returns culture

City A.M. Friday, 18 July 2025 ()
Tiktok gives retailers a headache with boom in returns cultureRetailers are facing a conundrum. Their customers are searching for and buying clothes on Tiktok, but those same social media customers are increasingly less likely to keep the clothes they buy. A surge in the number of clothes sent back to retailers has caused issues with both costs and with environmental goals, but without something [...]
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