Ticketmaster Is Grilled by US Senate Over Taylor Swift Concert Failure

Ticketmaster Is Grilled by US Senate Over Taylor Swift Concert Failure

Ticketmaster Is Grilled by US Senate , Over Taylor Swift Concert Failure.

Ticketmaster Is Grilled by US Senate , Over Taylor Swift Concert Failure.

Reuters reports that on Jan.

24, senators questioned Live Nation Entertainment over its inability to properly sell tickets for Taylor Swift's 'Eras' tour.

Reuters reports that on Jan.

24, senators questioned Live Nation Entertainment over its inability to properly sell tickets for Taylor Swift's 'Eras' tour.

Ticketmaster's monopoly over ticket services was also scrutininzed.

Reuters reports that the company holds over 70% market share when it comes to ticket services for U.S. concert venues.

Joe Berchtold, president and CFO of Live Nation, issued a statement in front of the U.S. Senate Judiciary Committee.

We apologize to the fans, we apologize to Ms. Swift, we need to do better and we will do better, Joe Berchtold, president and CFO of Live Nation, via Reuters.

In hindsight there are several things we could have done better – including staggering the sales over a longer period of time and doing a better job setting fan expectations for getting tickets, Joe Berchtold, president and CFO of Live Nation, via Reuters.

In an opening statement, Senator Mike Lee said Ticketmaster's shortcomings prompt the question of whether , "new legislation or perhaps just better enforcement of existing laws might be needed to protect the American people.".

Other senators slammed Live Nation's fees and bot issues.

If you care about the consumer, cut the price!

Cut out the bots!

Cut out the middle people and if you really care about the consumer, give the consumer a break!, Senator John Kennedy, via Reuters.

The way your company handled ticket sales for Ms. Swift was a debacle, and whoever in your company was in charge of that should be fired, Senator John Kennedy, via Reuters