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British Airways starts new in-person service in local languages for special assistance flyers out of India

IndiaTimes Tuesday, 18 March 2025
British Airways introduces an in-person service in local languages for Indian customers traveling to London. The free 'meet and assist' service, available in Hindi, Punjabi, Telugu, and Tamil, helps passengers with check-in, airport navigation, boarding, and transit at London Heathrow. This initiative aims to enhance accessibility and improve customer experience on BA flights from five Indian cities.
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