191: Get and use granular customer feedback
Video Credit: Rumble - Duration: 03:57s - Published
191: Get and use granular customer feedback
My friend Charles Benaiah writes a daily substack that’s both fun to read and insightful.
In a recent post with the lovely title “No vomit in Narnia” he quotes David Carey, then president of Heart, as saying “we throw away 100 stories for every story we publish.
For every picture you see, there are thousands you don’t.”
