Under Tata Group Ownership, Air India Assessing Customer Satisfaction Daily: CEO
Friday, 2 June 2023
Air India CEO Campbell Wilson said that the Net Promoter Score (NPS)-based customer feedback mechanism has received more than 1,40,000 responses in three months.
Air India CEO Campbell Wilson said that the Net Promoter Score (NPS)-based customer feedback mechanism has received more than 1,40,000 responses in three months.
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