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Anti-fake review norms to be mandatory for e-commerce companies

IndiaTimes Monday, 13 May 2024
The government is planning to enforce mandatory anti-fake review norms for e-commerce companies in order to safeguard consumer interests. Consumer affairs department intends to implement QCO for online consumer reviews following unsuccessful voluntary attempt to control fake reviews. The department issued quality standards for online retailers one year ago, which banned publication of paid reviews and required disclosure of promotional content.
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