Wednesday, 21 May 2025 India's consumer protection authority, CCPA, has issued a notice to Uber over its "advance tip" feature, which promises faster service. Consumer Affairs Minister Pralhad Joshi condemned the practice as unethical and exploitative, labeling it an unfair trade practice. He emphasized that tips should be voluntary and not a prerequisite for service.
The new Cab Fare Surge rules under the 2025 Motor Vehicle Aggregator Guidelines allow cab aggregators like Ola, Uber, and Rapido to charge up to 2X the base fare during peak hours — a sharp increase from the previous 1.5X limit. This Cab Fare Surge policy aims to balance demand and supply, but has sparked debates among daily commuters and drivers alike. While aggregators argue that the revised Cab Fare Surge system accounts for dead mileage and peak-time strain, many passengers feel the burden of increased fares during rush hours. The Cab Fare Surge rule also includes penalties for unjustified cancellations by drivers or passengers, capping at ₹100.
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Wednesday, 21 May 2025
![India Ola, Uber, Rapido Fares Go Up: Cab Fares Surge, Rules Now Allow 2X Charges During Peak Hours [Video]](https://video.newsserve.net/300/v/20250702/1415333876-India-Ola-Uber-Rapido-Fares-Go-Up-Cab.jpg)
