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Click, buy & regret: Customers in Bengaluru struggle to return wrong & fake items; here's why

IndiaTimes Sunday, 3 August 2025
E-commerce in India, particularly in Bengaluru, faces rising consumer complaints regarding defective or fake products. Frustrated shoppers encounter dismissed claims and are burdened with proving fraud, as evidenced by a surge in cases reported to the Karnataka State Consumer Disputes Redressal Commission.
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