Ujjivan Small Finance Bank Ranked 26th Among India’s Best Workplaces in 2025 by Great Place To Work® Institute
Thursday, 10 July 2025 ()
*Business Wire India**Ujjivan Small Finance Bank* (Ujjivan SFB - *Note 1), one of India’s leading small finance banks, is proud to announce that it has been ranked 26th among India’s Best Companies to Work for 2025 by Great Place To Work® Institute, the global authority on workplace culture. This recognition reflects the bank’s unwavering commitment to trust, not just in customer relationships but in building a modern, inclusive and empowered workplace. This milestone marks Ujjivan’s 15 years of Great Place To Work® certification and the third consecutive year of ranking among the Top 25 in the BFSI sector. These accomplishments further reinforce Ujjivan's people-first philosophy and its commitment to forward-looking leadership. *Ms. Chandralekha Chaudhuri*, Head Of Human Resources at Ujjivan Small Finance Bank, said, “At Ujjivan, trust is not just a value; it’s at the foundation of our core strategy. We have consistently invested in a culture where people feel safe, respected and inspired to perform. By integrating digital innovation with human connection, we have created a workplace where empathy and efficiency go hand in hand. This recognition belongs to every employee who brings in our values to life every day.” Ujjivan's workplace culture continuously demonstrates many practices that shape the employee experience. For example:
· *People-first culture*: Ujjivan has consistently prioritized its employees' well-being and made human-centric decisions during periods of significant organizational growth.
· *Leadership with intention*: During COVID-19, the Bank’s no-layoff policy and internal redeployment reinforced value-driven leadership and a high-trust culture.
· *Modern and tech-enabled*: HR, which operates as a 100% paperless department, has adopted technology such as an AI-powered chatbot that resolves queries within 24-48 hours. It also utilizes this technology for the early identification of employee dissatisfaction to help control attrition. Additionally, HR employs an advanced learning management system (LMS) and digital rewards and recognition platforms.
· *Supervisor-led transformation:* Ujjivan has trained its supervisors to be culture custodians through structured programs such as mandatory first-time supervisory programs for all supervisors and advanced people management programs for senior-level managers.
· *Leveraging GPTW’s Trust Index™ for Change:* Insights from the GPTW tool have led to measurable improvements, as regular town halls have enhanced communication and driven a 92% increase in trust scores.
Currently, 92% of Ujjivan employees rate the bank as a great place to work, with attrition less than 20%. The bank also demonstrates a clear commitment to gender diversity—with women representing 56% of its board and 20% of the overall workforce. *Note 1 - (*2009 to 2016 - UFSL | 2017 to 2025 – UFSB)
*About Ujjivan Small Finance Bank Limited (**www.ujjivansfb.in**) * Ujjivan SFB is one of the leading small finance banks. Ujjivan SFB began operations in February 2017 and currently serves ~95+ lakh customers through its 753 branches and 24,500+ employees spread across 26 states and union territories in India. Gross loan book stands at Rs. 32,122 crore with a deposit base of Rs. 37,630 crore as of March 31, 2025. Ujjivan SFB remains committed to serving unserved and underserved segments through financial and digital inclusion, as a mass-market bank. The strengthened digital interfaces across regions and languages have empowered Ujjivan SFB customers to seek timely and easy access to finance at all times. Ujjivan SFB has been assigned a credit rating of AA- (Stable)/A1+ from CARE/CRISIL respectively towards its long-term bank facilities, fixed deposits and CD program depicting sustenance of Ujjivan SFB’s Performance.
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