Pennsylvania Attorney General's Office Reviewing Complaints From Gym Members Being Billed During Shutdown

OURSELVES, THE BETTER.Reporter: CRYSTAL CRANMORE,CBS-3 EYEWITNESS NEWS.IN PENNSYLVANIA, THEATTORNEY GENERAL'S OFFICE ISREVIEWING NEARLY 100 COMPLAINTSFROM GYM MEMBERS WHO SAY THEYARE STILL GETTING BUILD.IN THE MEANTIME, AS EYEWITNESSNEWS REPORTER MATT PETRILLOSHOWS US, BEE TEAK FITNESSCENTERS ARE WORKING TO RETAINMEMBERS IN UNIQUE WAYS.Reporter: YEAH.THAT'S YOU.ORANGE THEORY FITNESS TRAINERSNOW OFFER FREE VIRTUAL WORKOUTSON INSTAGRAM.THAT'S BECAUSE IT'S STUDIOS LIKEHERE IN NORTHERN LIBERTIES ARECLOSED DURING THE STATEWIDE SHUTDOWN.WE KNEW THAT CORONAVIRUS WASGOING TO BE SOMETHING THAT WOULDBE A STRUGGLE.THE COMPANY IS ALSO SEEKINGDONATIONS FOR ITS STAFF AFTERFREEZING MEMBERS' ACCOUNTS LASTMONTH.OTHER GYMS WERE SLOW TO FREEZEACCOUNTS, LIKE THE PARENTCOMPANY OF PHILADELPHIA'S SPORTSCLUB.IN FACT, SEVERAL COMPLAINTS TOTHE STATE ATTORNEY GENERAL'SOFFICE WERE FILED AGAINST ITSOPERATOR, TOWN SPORTSINTERNATIONAL.THE COMPANY JUST STARTEDFREEZING ACCOUNTS THIS MONTH.CONSUMERS HAVE RIGHTS HERE INPENNSYLVANIA.AND WE'RE HERE TO ENFORCE THEM.AT SOLID CORP., A PILL LOTBASED WORK OUT TWO LOCATIONS INPHILLY, THE COMPANY LAID OFF98 PERCENT OF ITS EMPLOYEESNATIONWIDE.BUT OVER AT CITY FITNESS, WITHSEVERAL LOCATIONS AROUND THECITY, THERE'S BEEN NO LAYOFFS ATALL THAT'S BECAUSE MANY MEMBERSINITIALLY OFFERED TO CONTINUEPAYING THEIR BILLS EVEN AFTER ITCLOSED.THEN THIS MONTH THE GYM DECIDEDTO FREEZE MEMBERS' ACCOUNTSAFTER OBTAINING EMERGENCYFUNDING FROM THE FEDERALGOVERNMENT.WE'RE GOOD FOR THE NEARFUTURE.HOW FAR OUT IS STILLUNDETERMINED.Reporter: MEANTIME, HERE ATSOUL CYCLE IN CENTER CITYINSTRUCT FORS ARE ALSO OFFERINGFREE WORK OUTS ON THEIRINSTAGRAM PAGES.THE COMPANY IS ALSO SELL AT HOME