University of Kansas Health System remains focused on 'world class service'

University of Kansas Health System remains focused on 'world class service'

For the first time in 20 years, the hospital lost money in back-to-back months, according to Page.

However, the hospital still managed to finish the fiscal year in the black.

AS WE SEEK TO HELP YOUREBOUND FROM THEONGOING PANDEMIC, WEARE CHECKING IN WITHAREA CEO'S TO SEE HOWTHEY'RE STAYING AFLOAT.AND HELPING YOU STAYAFLOAT, TOO.IN AN INTERVIEW YOUWON'T SEE ANYWHEREELSE - WE GO 1 ON 1 WITHTHE CEO OF ONE OF THEMETRO'S LARGESTHEALTHCARE PROVIDERSTO SEE HOW THEY'REKEEPING WORKERS BOTHSAFE AND EMPLOYED.Bob Page / Pres.

And CEO, TheUniversity of Kansas HealthSystem"this is the first time i've worna tiekevin in three monthsI did it for you budEVEN THOSE TASKEDWITH HELPING ANDHEALING CAN ALSO BE INNEED OF HELPING ANDHEALING:"THE PERSON, THEHUSBAND, THE FAMILYMAN, THE RESIDENT THATLIVES IN THE METROHOW YOU DOING?you know, I"m struggling a bitto be honest with youRAISE YOUR HAND IF YOUCAN RELATE:BOB PAGE -Bob Page / Pres.

And CEO, TheUniversity of Kansas HealthSystem"I'm 62 years old, my life hastotallychanged...IS CEO OF THE UNIVERSITYOF KANSAS HEALTHSYSTEM:HE HASN'T SEEN HISADULT CHILDREN INMONTHS DUE TO THISPANDEMIC.HE JUST HAD CANCERSURGERY IN APRIL:AND IS AMONG THE TOPEXECS OPERATING ON THEBUDGET OF ONE OF THEMETRO'S LARGESTHEALTHCARE SYSTEMS."YEAR TO DATE, HOW YOUDOING IN TERMS OFFINANCES?Bob Page / Pres.

And CEO, TheUniversity of Kansas HealthSystem"we were forecasting the bestfiscal year we've had in a longtimewe're going to besubstantially lesswe're gonna be about 80 percentofwhat we were on target to dowe lost money in march, we lostmoney in aprilFIRST TIME IN OVER 20YEARS THE HOSPITALLOSS MONEY IN BACK TOBACK MONTHS.HOWEVER FINISHED THEFISCAL YEAR IN THEBLACK.Bob Page / Pres.

And CEO, TheUniversity of Kansas HealthSystemthere's two groups out therekevinduring this timethere's the people that are justgoingto try and hunker down andsurviveand then there's the otherpeoplethat will try and take fulladvantage ofa crisisand I don't mean that badly, buttoreally take on a leadershippostionand prove to people this is theplaceyou want to beand that's the path we want togodownTHAT PATH HAS HADSEVERAL TWISTS ANDTURNS AMID COVID 19.U.S. HOSPITALS WEREEXPECTED TO LOSE 200BILLION BETWEEN MARCH1ST AND JUNE 30THMONEY THAT USUALLYCOMES FROM THINGS LIKEELECTIVE PROCEDURES:YOU GUYS MAKE SO MUCHMONEY OVER ELECTIVES,ELECTIVE SURGERIES ANDOTHER PROCEDURESTHOSE WERE KIND OF PUT ONPAUSE DURING THIS PANDEMICHOW DO YOU ENSURE JOBSECURITY FOR YOUREMPLOYEES.?well..Kevin this will be ouranswer for this, because forthe last 25 years, we've had aformula in place here..reallythe formula was if we provideworld class service with thebest outcomes possible by therigth team of people, we'll befine from a growth andstability standpointPAGES SAYS THATFORMULA HAS KEPT THECURRENT STAFF AT 12THOUSAND, 5 HUNDRED."WHAT DO YOU THINKYOUR BUSINESS WILLLOOK LIKE IN 6 MONTHS?WHAT'S THE BUSINESSMODEL FOR THEUNIVERSITY OF KANSASHEALTH SYSTEM?telehealth is a whole new pieceforus kevinlast year I think we did athousandtelehealth visitstoday since march, we'vedone over 65 thousandtelehealth visitswe've got this map that actuallylookslike a kid that's gotchickenpox.

Thered dots across the state ofkansas,missouri, nebraska,oklahoma..whereour new paitents are that we'veseenthrough telehealth.

And it isphenomenal to see that reach..andthat will be a big change in ourbusinessPAGE SAYS THE BIGGESTTHING THEY WANTEVERYONE TO KNOW ISSAVING LIVES IS A MUCHBIGGER PRIORITY THANSAVING MONEY.OF THE MORE THAN 12THOUSAND EMPLOYEES,PAGE SAYS ABOUT 22HUNDRED ARE WORKINGFROM HOME.THE HOSPITAL IS IN THEPROCESS OF BRINGINGSOME OF THOSEWORKERS BACK,ESPECIALLY THOSEWORKING IN CLINICALSUPPORT - IF IT IS SAFE TODO