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Former call center workers struggle to collect unemployment from same system they were hired to help

Video Credit: ABC Action News - Duration: 03:46s - Published
Former call center workers struggle to collect unemployment from same system they were hired to help

Former call center workers struggle to collect unemployment from same system they were hired to help

Employees hired to help Florida's overwhelmed unemployment system are now struggling to collect benefits themselves, after the state ended its contract with Titan Technologies more than three weeks ahead of schedule.


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Former manager: Calls forwarded to 'threat line' with unemployed threatening to hurt or kill themselves increased [Video]

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A furloughed manager with Titan Technologies, who oversaw hundreds of call center employees hired to help out-of-work Floridians navigate a state unemployment system, says the company had to launch a..

Credit: ABC Action News     Duration: 03:43Published