Travel agents in crisis mode with more tax compliance and travellers who are self-reliant
A recent survey by Hansa Research reveals that 71% of Indians prefer planning their holiday trips independently, signaling a decline in the use of travel agents. Factors such as the rise of social media, large booking platforms, and the Covid-19 pandemic have contributed to this shift. Additionally, the financial burden of tax compliance, including a higher tax collected at source (TCS), has affected domestic travel agents. However, travel agents still hold relevance for services like visa appointments and assistance in emergencies or crises.
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