The alabama department of public health says the state is facing a surge in coronavirus tests causing results to get back to people at an average of seven days after they get tested.
The department released a statement friday saying it "recognizes that this is too long and asks for consumers and physicians and other providers to help in making sure those who are most vulnerable become the focus for testing."
Waay 31's casey albritton spoke to a couple who just got their tests results back on friday.
The couple tells me they got tested here, at john hunt park, and after eleven days of not hearing a response, they knew something was wrong.
Lissa fass/ huntsville resident "i started not feeling good and then we found out our next- door neighbor tested positive for covid."
Lissa fass and her boyfriend got tested for coronavirus on july 20th... "just to be safe than sorry."
Fass says after a few days of no test results, she started to get worried.
"it is scary.
Everything i've heard about this is scary."
Eventually fass and her boyfriend decided to take matters into their own hands... "here we are, eleven to twelve days later we have had no phone call and no email, and we had to reach out ourselves."
She says when she called, she asked why it was taking so long to get results.
"she told me it was simply because they were really backed up."
The alabama department of public health says the back-up could be caused by supply chain issues, an overall increased demand for tests nation-wide and increased numbers of unnecessary tests.
Fass says during her eleven-day wait, she couldn't go to work--and she had to temporarily halt her day-to day responsibilities.
"so i'm someone who, i would like to get back to work.
I won't want to just sit at home."
Department officials state they now want testing to focus on the elderly, health care personnel and those who have underlying conditions--some thing fass says is a good idea.
"i can only hope that they handle of it because a lot of us have work to return to."
The cdc says anyone who has been exposed to someone who tested positive, should quarantine for at least 14 days.
Reporting in huntsville, casey albritton, waay 31 news.
The alabama department of public health states a negative test does not eliminate the requirement to
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