Air India’s virtual agent 'Maharaja' starts using AI to answer flyer queries in four languages
Friday, 10 November 2023 Air India has become the first airline to deploy a generative AI virtual agent named 'Maharaja', powered by Azure OpenAI service. Maharaja has answered over 500,000 customer queries and currently handles over 6,000 queries per day in multiple languages. The AI agent uses ChatGPT and traditional machine learning tools to improve its understanding. Air India plans to launch additional features and enhance the AI agent with deep-personalization capabilities and more Indian languages in the future.
How Air Pollution is Hurting India's Growth Story | Vantage with Palki SharmaStudies show air pollution can affect economic growth and reduce investment appetite in cities. Air quality has dominated headlines during key events in India, like presidential visits and sports tournaments. Palki...
A circulating video showed water leaking from an Air India flight's overhead compartment, sparking varied reactions online. A Twitter user posted the video, drawing attention to potential technical..
Canada Prime Minister Justin Trudeau is all set to participate in the virtual G20 Leaders' Summit, hosted by India. The Canadian Prime Minister's officer released Trudeau's schedule for Wednesday which..
The NIA has initiated legal action against Gurpatwant Singh Pannun, leader of Sikhs For Justice (SFJ), for his threats against Air India passengers. Pannun faces charges under various Acts and the..
Air India has become the first airline to deploy a Generative AI virtual agent named 'Maharaja', which has successfully answered over 500,000 customer queries... IndiaTimes
Friday, 10 November 2023
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